Shipping Policy

SHIPPING POLICIES

FREE SHIPPING FOR ORDERS OVER $99

We offer FREE shipping to the Continental US (not including Alaska and Hawaii or US Territories) for orders of $99 or more. Certain overweight and oversize items are excluded. This is noted in the product descriptions of these items.  Our goal is to keep all your shipping costs as low as possible. 

 

ORDERS ARE SHIPPED WITHIN 48 HRS

Our website uses a real-time inventory management system and the products on our site are in stock in our warehouse and ready for immediate shipment. 

 

HOW WE SHIP

We offer UPS and USPS delivery options. During checkout, you can easily see all available shipping options for your order and location. 

 

SHIPPING PERFORMANCE AND RESTRICTIONS

We offer estimated delivery dates for each shipping option. Though these are only estimates, we've found that UPS meets or exceeds their delivery estimate 97% of the time, and guarantees delivery on or before the estimated date except during the holiday season. Combined with our efficient same-day packing and shipping, we offer one of the fastest and most reliable delivery services available.

Please note that some items, including CO2 cartridges, aerosol lubricants, and other volatile materials, cannot be shipped via air, and so are not eligible for expedited or international shipping.

 

HOLD FOR STORE PICKUP

Orders may be placed online for pickup at our Scottsdale, AZ store.  Please call the store at 480-421-9442 to confirm that your order is ready for pickup.

 

ORDER CHANGES

Should you need to make any changes to your order, please feel free to contact us for help. Please note that order adjustments may delay shipment by one business day.